Back to Academy
Microsoft 365 Featured Registration Open

Microsoft 365 Administration

Build practical Microsoft 365 administration skills in this 4-week hands-on training program. Learn to manage the Microsoft 365 Admin Center, configure Exchange Online and provision users and mailboxes, administer SharePoint Online and OneDrive for Business, and manage Microsoft Teams. You’ll also explore essential Microsoft 365 email security practices, including anti-spam and anti-phishing protection, malware filtering, Safe Links and Safe Attachments, the Tenant Allow/Block List, Zero-hour Auto Purge (ZAP), quarantine management, email authentication, mail flow protection, and threat investigation.

4 weeks Online Online Certificate included
Microsoft 365 Administration hero

Start date

January 3, 2027

Duration

4 weeks

Capacity

10 students

Registration deadline

November 30, 2026

Program overview

About this program

This is a hands-on program, not simply a collection of theoretical presentations. Students should expect demonstrations, guided administrative exercises, configuration tasks, troubleshooting scenarios, and practical examples throughout the four weeks. By the end of the program, participants should be able to navigate Microsoft 365 administration environments with greater confidence, understand how the major Microsoft 365 services work together, perform common administrative and support tasks, apply fundamental security controls, and approach Microsoft 365 issues using practical troubleshooting techniques. The program is particularly suitable for aspiring Microsoft 365 Administrators, Technical Support Engineers, IT Support Professionals, Cloud Support Engineers, System Administrators, and anyone looking to build practical experience managing Microsoft 365 environments. The objective is simple: to move students beyond knowing Microsoft 365 as end users and help them understand how Microsoft 365 is administered, secured, supported, and managed at an organizational level.

Learning outcomes

What you will be able to do

Configure and manage a Microsoft tenant

Exchange Online Administration

SharePoint Online & OneDrive for Business

Microsoft Teams Administration

Microsoft 365 Email Security

Troubleshooting & Real-World Administration

Tools and technologies

Platforms covered

Exchange Online OneDrive for Business SharePoint Online Teams

Curriculum

What you will learn

2 modules · 2 lessons

Module 1 2 Hours Preview

Week 1 - Microsoft 365 Fundamentals

Build a strong foundation in Microsoft 365 tenant administration by learning how to navigate and manage the Microsoft 365 Admin Center. This module covers user and mailbox provisioning, administrative roles and privileges, custom domain configuration, license and subscription management, organization-wide settings, and an overview of the specialized admin centers available across Microsoft 365. By the end of the module, students will understand the core administrative tasks required to configure and manage a Microsoft 365 environment.

1 lesson

Introduction to the M365 Admin Center

Lesson

User creation and provisioning Mailbox provisioning Administrative roles and priviledges Adding a Custom domain License and subscription management Overview of other Admin Centers Organization settings and configs

1 hr 30 mins
Module 2 1 week Preview

Week 2 - Teams Administration

Test

1 lesson

module 2 teams test lesson

Lesson
5 mins

Who this program is for

  • IT support professionals
  • Students and recent graduates
  • Technical support job seekers
  • Aspiring IT professionals

Prerequisites

  • No prior cloud knowledge required

Ready to get started?

Take the next step with Microsoft 365 Administration

Join a practical learning experience designed to help you build useful, job-ready technical skills.

Register for this program