Microsoft 365 Administration

User creation and provisioning Mailbox provisioning Administrative roles and priviledges Adding a Custom domain License and subscription management Overview of other Admin Centers Organization settings and configs

In this hands-on lab, students will gain practical experience creating and provisioning users in the Microsoft 365 Admin Center. Participants will work through the user onboarding process, configure essential account information, assign appropriate Microsoft 365 licenses, and verify that users have access to the required services. The lab reinforces the fundamental user-management tasks Microsoft 365 administrators perform when onboarding users into an organization

Students will learn to manage user and shared mailboxes, perform mailbox conversions, configure forwarding and retention policies, and manage mail flow using transport rules. Lessons will also cover quarantine policies, the Tenant Allow/Block List, Message Trace, and troubleshooting common Exchange Online email delivery issues.

Administer user and shared mailboxes Convert between regular and shared mailboxes Configure email forwarding Apply retention policies Mail flow administration and email security Creation and management of transport rules Tenant Allow/Block List Quarantine policies

Assignments will be given on the lab session topics

Introduction to SharePoint Online and OneDrive for Business SharePoint Admin Center overview Creating and configuring Team and Communication Sites Microsoft 365 Groups and site membership Managing site owners, members, visitors, and permissions Document libraries and file management Internal and external sharing controls OneDrive user provisioning and administration OneDrive storage and synchronization settings Managing user OneDrive access and ownership transfer Relationship between SharePoint, OneDrive, Groups, and Microsoft Teams Troubleshooting common access, permission, sharing, and synchronization issues

Students will gain hands-on experience creating and configuring SharePoint sites, managing users, permissions, document libraries, and sharing settings. They will also practice administering OneDrive for Business, managing user access and storage, and troubleshooting common permission, sharing, and synchronization issues.

Assignments will be given on lab session topics

Students will learn how to navigate the Microsoft Teams Admin Center, create and manage Teams and Microsoft 365 Groups, manage owners, members, and guests, and configure standard, private, and shared channels. Lessons will also cover guest and external access, messaging and meeting policies, Teams app management, policy assignments, organization-wide settings, and the relationship between Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups. Students will also be introduced to common Teams administration and troubleshooting scenarios involving user access, membership, channels, and policies.

Students will complete hands-on exercises that simulate real-world Microsoft Teams administration, including creating and configuring a Team, managing owners, members, and guests, and creating standard, private, and shared channels. They will explore the Microsoft 365 Groups and SharePoint resources connected to Teams, configure and assign messaging and meeting policies, manage guest and external collaboration settings, and work with Teams app policies. The lab will also introduce common troubleshooting scenarios involving user access, team membership, channel permissions, and policy assignments.