Welcome to CloudTweak Academy

CloudTweak Academy (“CloudTweak”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, enroll in our bootcamps, access training resources, or interact with our services.

1. Information We Collect

We may collect personal and technical information including:

• Full name and contact details
• Email address and communication records
• Payment and billing information
• Enrollment and training activity
• Device, browser, and IP address information
• Website analytics and usage data

2. How We Use Your Information

We use collected information to:

• Process enrollments and payments
• Deliver training programs and learning resources
• Provide customer support and communication
• Improve our website, services, and learning experience
• Monitor platform security and prevent abuse

3. Payment Information

Payments may be processed through trusted third-party payment providers.

CloudTweak does not directly store complete credit card or banking details on our servers unless explicitly stated by the payment provider.

4. Cookies & Analytics

Our website may use cookies, analytics tools, and tracking technologies to improve user experience and understand website usage patterns.

Cookies may be used for:

• Session management
• Analytics and performance monitoring
• Improving website functionality

5. Data Sharing

CloudTweak does not sell, rent, or trade your personal information to third parties.

We may share limited information with trusted service providers strictly for operational purposes such as:

• Payment processing
• Email communication services
• Analytics and infrastructure hosting

These providers are expected to maintain appropriate security and confidentiality standards.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to help protect your information against unauthorized access, disclosure, or misuse.

However, no internet-based platform or storage system can be guaranteed to be completely secure.

7. Retention of Information

We may retain certain information for operational, legal, compliance, educational, or support purposes.

Retention periods may vary depending on the type of data collected and applicable business requirements.

8. Third-Party Platforms

CloudTweak training programs may integrate with third-party platforms such as Microsoft 365, Microsoft Azure, Tally, Selar, Chatbase, or other external services.

Your interactions with third-party services are governed by their respective privacy policies and terms.

9. Your Rights

Depending on your location and applicable laws, you may have rights relating to your personal information, including the ability to:

• Request access to your data
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of non-essential communications

10. Children's Privacy

CloudTweak Academy services are not directed toward children under 13 years old.

We do not knowingly collect personal information from children without appropriate parental consent.

11. Changes to This Policy

CloudTweak may update or revise this Privacy Policy periodically to reflect operational, legal, or technological changes.

Continued use of our services after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact: