Available training programs

Choose the program that matches your career goals, preferred delivery method and technical interests.

7 programs

Claude AI Automation & Agentic Workflows cover
AI Automation Featured
Registration Closed Certificate included

CLA-ADM-001

Claude AI Automation & Agentic Workflows

Move beyond simply chatting with AI and learn how to make Claude work inside real business processes. Claude AI Automation & Agentic Workflows teaches you how to transform Claude into an intelligent layer for automating document processing, customer interactions, information extraction, analysis, content generation, decision support, and multi-step business workflows. Through hands-on projects, learners will progress from effective prompting and structured outputs to working with the Claude API, tool use, APIs, webhooks, automation platforms, organizational knowledge, and AI agents. You will learn how Claude can interpret information, make contextual decisions, interact with external tools, and participate in automated workflows across different business systems. By the end of the program, you will be equipped to design practical Claude-powered solutions that combine AI reasoning, automation, APIs, business applications, and organizational data to solve real operational problems.

8 weeks
Online
Feb 6, 2027
Online
Claude Anthropic API Claude API models Prompt & System Instruction Design +2 more
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Microsoft 365 Administration cover
Microsoft 365 Featured
Registration Open Certificate included

M365-Adm-001

Microsoft 365 Administration

Build practical Microsoft 365 administration skills in this 4-week hands-on training program. Learn to manage the Microsoft 365 Admin Center, configure Exchange Online and provision users and mailboxes, administer SharePoint Online and OneDrive for Business, and manage Microsoft Teams. You’ll also explore essential Microsoft 365 email security practices, including anti-spam and anti-phishing protection, malware filtering, Safe Links and Safe Attachments, the Tenant Allow/Block List, Zero-hour Auto Purge (ZAP), quarantine management, email authentication, mail flow protection, and threat investigation.

4 weeks
Online
Jan 3, 2027
10 seats
Exchange Online OneDrive for Business SharePoint Online Teams
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n8n AI Automation & Workflow Administration cover
AI Automation Featured
Registration Closed Certificate included

N8N-ADM-001

n8n AI Automation & Workflow Administration

Move beyond basic no-code automation and learn how to build powerful, flexible, AI-driven workflows with n8n. This program equips learners with practical skills to connect applications, automate business processes, integrate APIs, manipulate data, and incorporate artificial intelligence into real-world operational workflows. You will learn how to build everything from simple event-driven automations to sophisticated multi-step workflows involving conditional logic, webhooks, APIs, databases, AI models, and intelligent agents. Through practical projects, you will discover how n8n can become the automation layer connecting different systems across an organization. By the end of the program, you will be capable of analyzing business processes and transforming them into reliable, maintainable automation solutions for IT operations, customer support, sales, marketing, administration, data processing, and AI-powered business workflows.

6 weeks
Online
Jan 2, 2027
10 seats
n8n Workflow Editor n8n Nodes & Triggers REST APIs OAuth & API Authentication +3 more
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Zapier Automation & Workflow Administration cover
AI Automation Featured
Registration Closed Certificate included

ZAP-ADM-001

Zapier Automation & Workflow Administration

Transform repetitive work into intelligent, automated workflows with Zapier Automation & Workflow Administration. This hands-on program teaches you how to connect the applications businesses use every day and build automated processes that move information, trigger actions, and eliminate unnecessary manual tasks. You will progress from creating simple Zaps to designing multi-step workflows with conditional logic, data transformation, webhooks, AI-powered automation, monitoring, and troubleshooting. By the end of the program, you will be equipped to identify automation opportunities and turn them into reliable workflows that solve real business problems. Whether you work in IT, operations, customer support, sales, marketing, administration, or run your own business, this program gives you practical automation skills that can immediately improve productivity and operational efficiency.

4 weeks
Online
Nov 1, 2026
10 seats
Zapier Zapier Zaps Zapier integrations with 3rd party applications
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Microsoft Power Automate: Business Process Automation cover
Microsoft 365 Featured
Registration Open Certificate included

PWR-ADM-001

Microsoft Power Automate: Business Process Automation

Build practical automation skills with Microsoft Power Automate in this 3-week hands-on programme. Learn to automate everyday Microsoft 365 tasks, connect applications and services, build approval processes, work with conditions and loops, and integrate external systems using connectors, APIs, and HTTP requests.

3 weeks
Online
Oct 31, 2026
10 seats
Power Automate M365 Services 3rd party tools
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Make AI Automation & Workflow Administration cover
AI Automation Featured
Registration Closed Certificate included

MAK-ADM-001

Make AI Automation & Workflow Administration

Build intelligent automations that do more than move data. Make AI Automation & Workflow Administration teaches you how to visually design powerful automated workflows that connect business applications, APIs, data sources, and artificial intelligence to solve real operational challenges. Through practical, hands-on scenarios, you will learn to build multi-step Make scenarios, route information based on business conditions, transform data, integrate APIs and webhooks, and incorporate AI models into workflows for tasks such as classification, summarization, content generation, information extraction, and intelligent decision support. By the end of the program, you will be able to transform repetitive business processes into scalable automated systems and confidently design AI-powered workflows for operations, customer support, sales, marketing, administration, and digital transformation projects.

4 weeks
Online
Dec 6, 2026
Online
Make Make Scenarios AI/LLM integrations Integration with 3rd party applications
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